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EA Service Plans

Minimize downtime and unplanned expenses

Choose the level of protection that fits the solutions for your operations.1

Extended Warranty

  • Extension of factory warranty to 3 or 5 years
  • All repairs include full factory verification before return to customer
  • Includes all parts, labor, and return shipping

Instrument Protection

  • Reduced turnaround time (2-week in-lab service)2
  • Coverage of Electrical Overstress (EOS) and ESD damage3
  • Preferred access to customer support (48-hour response)
  • Same features as 3- or 5-year extended warranty

Instrument Loaner

  • Loaner units of equal or better capability shipped within 48 hours of service initiation
  • Coverage of accidental damage3
  • Same features of Instrument Protection Plan for 3 or 5 years

1. Service plans are currently offered with NEW equipment purchases only. 2. Final turnaround time is subject to part availability and/or expedited shipping times. 3. EOS, ESD & accidental damage coverages are limited to three events per year per instrument.

Service Plans for Power Instruments

For EA-10000 & EA-20000 Series

Extended WarrantyInstrument ProtectionInstrument Loaner
Is this the right level for you?

Avoid unexpected equipment replacement or repair costs.

Ensure productivity and operations at peak performance guaranteed by factory verification.

Avoid buying replacement units or costly downtime mitigation strategies through faster service turnaround times.

Get additional EOS & ESD protection.

Avoiding buying a new replacing unit to mitigate downtime.

Full damage protection.

Factory warranty extension
Full factory verification
Full EOS & ESD damage coverage
48h response time from customer support
Accidental damage coverage
Loaner provided
Reduced turnaround time for Repair or Loaner6-week repair2-week repairLoaner available in 48hr

Contact form

You need more information or an individual offer? Simply send us your request via the contact form.

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